The Matrox QuadHead2Go is a simple video controller designed to split a single video into 2,3 or 4 separate images in virtually any configuration, with the ability to add multiple QuadHead2Go units for configurations of any size. The Matrox box outpu

The Matrox QuadHead2Go is a simple video controller designed to split a single video into 2,3 or 4<img src="https://attachments.gorgias.help/bgJ1Q6QZlkb2vXKO/hc/kREQL2bPbQGxMl8n/2026070600-cc02f7dd-21cc-4bf1-9de6-3013ece234a2-matrox_q2g_dp4k_quadhead2go_multi_monitor_controller_appliances_1522302.jpg" style="width: 300px;" class="fr-fic fr-fir fr-dii"> separate images in virtually any configuration, with the ability to add multiple QuadHead2Go units for configurations of any size. The Matrox box outputs four Full HD displays from a single video signal - of up to 4Kp60 and 8Kx8K - at full RGB 8:8:8 and YUV 4:4:4 color support. Each output can have its own resolution, be independently rotated (90, 180, and 270 degrees), cropped, upscaled, downscaled, and positioned anywhere.&#xA0;A single HDMI input delivers the source signal to the unit. The divided signal comes out of the unit as 2,3 or 4 individual HDMI signals. These HDMI outputs can then be delivered directly to your projection device or converted to HD SDI or CAT-5 or CAT-6 signals for long runs.&#xA0;<h3 id="general-planning-and-setup">GENERAL PLANNING AND SETUP</h3>Video signals degrade over long cable distances and we do not advise HDMI runs of over 30 feet (300 feet if you are using optical HDMI cable). For this reason carefully planning your video installation is key to success. Here are a few helpful tips to keep in mind as you plan your production.<ol><li>Include signal boosters wherever you have concerns about signal strength. We have found <a href="https://www.ionconcertmedia.com/collections/equipment-rental/products/decimator" target="_blank" rel="noopener noreferrer" style=" text-decoration: underline;">Decimators</a> to be extremely helpful and versatile as signal boosters and signal converters.</li><li>Consider a rear projection set-up. In many cases it is possible to develop a rear projection plan that relies entirely on HDMI runs of less than 30 feet .</li><li>Work to keep your connection points to a minimum. For many multi-panel projections you will end up with equipment and screens spread out across the entire hall. Troubleshooting signal issues can become time consuming and tiring. Finding a balance between ample signal boosting and limiting the number of connection points is important to ensure success and develop a manageable technology plan.</li><li>When in doubt, boost the signal. The number one issue faced when installing a multi-panel projection is poor signal strength. If one or all of your screens fail there can be a few causes (see below), but adding a signal booster in the line can resolve lots of problems.</li><li>Install early and permanently. If possible, install your projection well in advance of dress rehearsal. This will give time for troubleshooting and sourcing extra equipment if necessary. It is advisable to leave your installation in place through the run of your show. Once you have it up and working you will greatly reduce potential problems on the show date if you do not need to re-install the projection on the day of.</li></ol>&#xA0;<h3 id="mus&#xE9;ik-and-the-quad-head">MUS&#xC9;IK AND THE QUAD HEAD</h3>If possible, place your Mus&#xE9;ik installation on stage with the rest of the ensemble as you normally would. The video signal will come out of the computer as either HDMI or Thunderbolt. Run this video signal directly to the HDMI input on the Matrox box (signal conversion or boosting may be necessary). Remember that Mus&#xE9;ik treats audio and video signals as separate components; there will be no audio sent to the HDMI video output.&#xA0;In order to format the multi-panel video correctly the Mus&#xE9;ik Show File will appear distorted if displayed on a single screen or monitor. The multi-panel versions of a Show File cannot be presented in public performance on a single screen. If you do not receive the single screen version of the Show File(s) as part of your download please let us know. It is always recommended to have the single screen version on hand, installed and loaded as a back-up in the event your multi-panel projection fails.&#xA0;Mus&#xE9;ik will allow you to synchronize the multi-panel projection the same way you would any other Show File.&#xA0;<h3 id="installation">INSTALLATION</h3><ol><li>Place your equipment and make all cabling connections. Take care when connecting to the HDMI outputs on the Matrox box. Each output is labelled 1-4 with 1 being the far left signal and 4 being the far right.</li><li>Turn on all projectors, screens, signal boosters, and the Matrox box. Do not press any buttons on the Matrox box; it will ship with all settings pre-configured.</li><li>Open Mus&#xE9;ik and load the files.</li><li>Press play on the first file. You may need to press the ESC key on the keyboard to toggle the video to full screen mode.</li><li>Check your screens for proper signals and formats.</li></ol><h3 id="testing">TESTING</h3>If you do not get the projection results you expected there are a few simple tests you can run to help identify the problem.&#xA0;We recommend running these tests in the order given below:<ol><li>Verify that all equipment is on and receiving/sending signal. Start at the Mus&#xE9;ik installation and work down the pipeline. If possible it is recommended to have a small HDMI monitor on hand to perform this testing. Plug the monitor in at each connection point in the signal path to verify.</li><li>Check the video output settings on the Mus&#xE9;ik computer. In your display settings the Matrox box will appear as one display. Be sure it is set to 1920 x 1080 @ 60Hz.</li></ol>&#xA0;<h3 id="matrox-quadhead2go-controls-and-support">MATROX QUADHEAD2GO CONTROLS AND SUPPORT</h3>You should not need to use any of the buttons on the Matrox box. It should arrive fully set up and ready for your production. But if you do need to adjust settings here are some guidelines.<ol><li>The &quot;1&quot; button changes the video source. This should be set to &quot;video input,&quot; but can be changed to a number of built-in test images.</li><li>The &quot;2&quot; button on the face of the unit changes the display configuration. Press once to pull up the menu and press again to change the config. For a three screen performance, it should be set to 3x1 Landscape.</li><li>The &quot;3&quot; button displays device information and settings.</li><li>The QuadHead2Go manual can be downloaded from Matrox <a href="https://video.matrox.com/en/media/1445/download" target="_blank" rel="noopener noreferrer" style=" text-decoration: underline;">here</a>.</li></ol>&#xA0;<h3 id="still-need-help">STILL NEED HELP?</h3>If you have an issue that this guide hasn&apos;t helped you to fix, please call us at 612-999-1119. You may also need to contact Matrox support, whose contact info is available on <a href="https://video.matrox.com/en/apps/pages/contact-support" target="_blank" rel="noopener noreferrer" style=" text-decoration: underline;">their website.</a><ul><li><a href="https://ionconcertmedia-6377.zendesk.com/hc/en-us/article_attachments/38963262432532" target="_blank" style=" text-decoration: none;">Matrox Users Manual.pdf</a></li></ul>

MATROX QUADHEAD2GO Q155 (Video Wall Controller)

POWER ON. 1. Connect power; turn main power switch to "on" position. 2. Wait for projector to initialize (about a minute). 3. When the LED screen indicates the projector is ready, press and hold the power button on the remote control to turn on lamps

<h3 id="isPasted">POWER ON/ POWER OFF PROJECTOR</h3>POWER ON1. Connect power; turn main power switch to &quot;on&quot; position2. Wait for projector to initialize (about a minute)3. When the LED screen indicates the projector is ready, press and hold the power button on the remote control to turn on lamps (takes a minute for them to warm up)&#xA0;POWER OFF1. Press the power button on the remote control; press a second time to confirm power down. Projector will enter standby mode2. Wait FIVE MINUTES for the lamps to cool down.&#xA0;DO NOT TURN OFF POWER UNTIL COOL-DOWN IS COMPLETE3. When projector indicates cool down is complete, turn off main power switch or disconnect the projector from the power supplyNEVER ATTEMPT TO RE-START THE LAMPS WHILE PROJECTOR IS IN COOL-DOWN MODE<h3 id>&#xA0;</h3><h3 id="pipe-mount">PIPE MOUNT</h3>Mount projector to Peerless-AV Heavy Duty Universal Projector Mount - PJR125&#xA0;1. Remove projector, power cable and remote control from road case2. Replace road case cover and set projector on top, upside down. Position road case directly under the pipe from which projector will be hung3. Screw in the eye bolt to the &quot;Safety&quot; screw hole in he center bottom of the projector4. Attach safety cable to the eye bolt (run the looped end through eye bolt and then loop the carabiner end through the loop)5. Align projector mount arms with the mounting screw holes (minimum four connecting points, six are available)6. Use 4-6 bolts (M8) with washers and spacers if needed to attach the projector mount arms to the projector7. Run safety cable, power cable and video feed through the center tube and up through the top of the projector mount8. Use two U-brackets to attach the projector mount to the pipe9. Loop safety cable around pipe and secure with carabiner10. Secure power cable and video feed to the pipe with zip ties11. Set the main projector power switch to the &quot;on&quot; position12. Install projector lens13. Power on the projector and test the video signal14. Raise pipe to desired height15. Use pitch and yaw adjustments on projector mount along with lens shift functions on the projector to position the projected image16. Firmly tighten all screws and bolts to lock the projector position in place&#xA0;&#xA0;<h3 id="set-projected-image-for-upright-or-inverted-installation">SET PROJECTED IMAGE FOR UPRIGHT OR INVERTED INSTALLATION</h3>1. MENU2. CONFIGURATION3. OUTPUT SETTINGS4. L/R Arrows to cycle through the options5. Click MENU to escape

OPERATOR'S GUIDE: Christie Roadster 14K-HD

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General Information

Minimum Computer Specs (3.0)

Changing the File Directory (3.0)

Installing Muséik on a PC

Mac Installation (VIDEO) (3.0)

Install error Message: File is corrupt and should be placed in the trash

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Installation

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Video Tutorial: Pacer Bars and Safties

The Safety, Countdown Bars and Pacer Bars

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Interface Does not Fit on My Computer Screen

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Basic Operation

Error Message: File Download Fail

License Error: Bundle has an invalid license (3.0)

My projected screen display is identical to my computer monitor.

Sound not coming through HDMI connection

File Won't Play - Muséik Incomplete Load (3.0)

Troubleshooting

Pitch Shift

Audio

Muséik 3.0

Minimum Computer Specs (3.2)

Changing the File Directory (3.2)

Changing Audio Outputs (3.2)

Connecting Audio (3.2)

The Muséik Interface (3.2)

Loading Show Files into Muséik (3.2)

Storing Show Files on the Cloud and External Drives (3.2)

How Do I Make The Video Full Screen? (3.2)

Controller Options for Muséik (3.2)

Grey and Green Boxes in the Score Window: The Safety, Countdown Bars and Pacer Bars