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License Error: Bundle has an invalid license (3.2)Updated a month ago

This error message can be caused by a few issues. Here are some possible causes. If none of these fix the issue we recommend that you contact us for support.

  • Be sure your Show File has been unzipped. We send your files out compressed as a .zip file. You first need to uncompress the file to reveal the .ion Show File. 

  • Try closing Muséik and re-opening it.

  • Check your computer specs. If your computer is underpowered it may have trouble processing the encryption. 

  • Click the "Clear Cache" text in the SETTINGS window, then re-open Muséik

  • Finally, this error can occur if your download of the Show File was corrupted somehow. Try re-downloading the file.

The invalid license error message can be caused by a variety of issues. We encourage you to try these solutions first, but if the problem persists please contact support.

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